Terms of Service
Effective Year 2025
Welcome to Devaro, a development studio for applied business software such as CRM modules, dashboards and internal systems. By engaging our services, purchasing our digital materials or acquiring merchandise, you agree to these terms.
1. Scope of Offerings
Devaro provides three categories of offerings: Service engagements, Information products and Merchandise.
2. Service Engagements
2.1 Pre-project Arrangements
Clients agree to deliver necessary information and materials prior to project start. A project plan and timeline will be established based on mutual agreement. A deposit is required to secure project scheduling.
2.2 Refund Policy
Deposits are refundable if the client notifies Devaro at least 7 days prior to the agreed start date. Once work commences, fees are not refundable. Clients may request to reschedule with 14 days advance notice. Approved changes will follow an updated project plan.
3. Information Products
3.1 Delivery
Digital materials are accessible immediately after purchase. Access instructions will be provided via email.
3.2 Refund Policy
Refund requests must be submitted within 14 days of purchase and before any materials have been accessed. After materials have been accessed, purchases are final and nonrefundable.
4. Merchandise
4.1 Conditions for Eligibility
Physical items must be in original packaging and condition to be eligible for a refund or replacement.
4.2 Refund Policy
Customers must request instructions via the support form within 30 days of delivery. Upon approval, send back items, and we will issue a refund to the original payment method or provide a replacement. Processing time for approved refunds is up to 14 business days after Devaro receives the item back.
5. Contact Information
Address: 100 The Esplanade, Toronto, ON M5E 1W2, Canada
Phone: +14164034188
Business ID: 689759055
For questions or requests, please use our contact form.